We stand behind every product we sell. Warranty coverage varies by product type. A warranty card will be included with your order, with the applicable warranty duration clearly stated on the card.
SS 304 Stainless Steel Products
Up to 3 years against manufacturing defects
Covers structural integrity, corrosion resistance, and functional performance
Brass Sanitary Fittings
Manufacturing defect warranty applies
Duration and terms specified per product; refer to your warranty card or individual product pages
Selected Products
7-day inspection warranty for quality assurance upon receipt
What the Warranty Covers
Manufacturing defects and material failures under normal use
Structural or functional faults not caused by external damage
What the Warranty Does Not Cover
Damage from improper installation
Normal wear and tear
Damage from misuse, neglect, or accidents
Modifications or repairs by unauthorised parties
Cosmetic surface scratches occurring after delivery
How to Make a Warranty Claim
Contact our support team with:
Your order number and date of purchase
A description of the defect
Clear photographs or video evidence
If approved, we will arrange repair, replacement, or a suitable resolution.
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